Tap into our collective IT expertise
We pride ourselves on the fact that when our people come together as a team, our collective IT knowledge and expertise can be applied to resolve all our clients IT issues quickly, efficiently, and cost-effectively.
Our story
Support Stack was established in 2007 to fill a major gap in the market for the provision of business process automation and managed IT solutions for small and medium-sized businesses. Back then, our vision was to make consultancy services – usually only available to large corporations – accessible and affordable for all businesses, regardless of size or industry.
Fast forward to today and thanks to our continuous expansion strategy, we now work with many larger international organisations as well as our core SME client base in the UK.
In-house software development
In 2010, Support Stack made a key decision to undertake the bulk of our software development projects in-house at our Leicestershire headquarters in the UK, as opposed to using outsourced development services. This strategic move to bring everything under one roof means we can provide bespoke software services more rapidly and significantly reduce costs for our clients.
Today, we have a team of multi-skilled experts dedicated to developing and deploying bespoke applications and websites. Plus, we can also specify and implement third party solutions.
Meet the Directors
Check out the credentials of our directors, providing a snapshot of just some of the skills and specialisms available across the wider Support Stack team.
Kathy Clarke
Managing Director
Kathy specialises in business improvement.
Her extensive expertise also includes workflow and gap analysis, new business development, market analysis, research, tendering and contracting.
With a background in public sector project management and business development, Kathy and her husband Jason founded Ndaba in 2007 to provide IT solutions designed to help smaller businesses to thrive and grow. They recently purchased and merged Support Stack into their support portfolio.
Jason Clarke
Operations Director
Jason is an internationally experienced software solution designer with a great deal of product management, market research and internet marketing expertise.
He has a proven ability to grasp complex concepts, distil information, automate systems and ultimately enhance IT efficiency for clients.
Jason also has a wealth of experience when it comes to managing complex business change projects.
John Kesterton
Technical Director
A results-driven IT professional and consultant with extensive experience in the engineering, administration and support of IT systems, John has too many IT certifications and accreditations to list here.
John has a wealth of experience in a diverse range of IT platforms, hardware, software and programming languages.
He has led many global IT development and systems integration projects.
Our impartial approach
We pride ourselves on our impartial and honest approach – we never introduce change for the sake of change. We will only recommend an IT solution that is financially and culturally in the interests of your organisation. And we are not tied to any technology partners, which means we will choose the technology solutions that are right for your business.
We partner with leading technology companies
“The Support Stack team delivered a professional software solution using their specialist expertise. They offer good value for money and are decent people to do business with. I would recommend them as an IT solutions supplier.” 
“I cannot recommend John and the Support Stack team enough for the support they have given our business. Assisi Pet Care’s relationship with Support Stack started in March 2020 following the acquisition of Town and Country Petfoods, where Support Stack were providing the hardware and infrastructure support. Throughout the last number of months, we have expanded, rolled out and integrated a further 2 businesses onto the infrastructure, which has worked brilliantly.” 
“Support Stack are fantastic with the support they provide ASHL. They are always on hand and offer a very prompt service. I would highly recommend Support Stack.” 
“Our organisation approached Support Stack in May 2020 as we urgently needed to update and modernise our current IT estate making full use of cloud services to enable efficient remote working. The team provided us with a proposal following an initial discussion, and we were delighted when they told us that the turnaround time to implement everything was 4 weeks! We would highly recommend Support Stack as they are professional and highly knowledgeable. We also took out their Support Plan where the service and response time to queries is excellent.” 
“We have worked with Support Stack for nearly 5 years having transitioned over from our previous IT support. They have been instrumental in supporting the evolution of the IT infrastructure of HSSP Architects and its ongoing maintenance. Not only are they experts in their field, but they are also genuinely lovely people too. We would highly recommend them.” 
Who do we work with?
Our managed IT services support clients ranging from small businesses through to large enterprises, across a wide range of industries.
See what we have achieved
Productising a consultant’s expertise
We worked with the consultants to develop an “expert system” that significantly sped up the data analysis and recommendations processes.
We then embedded this expert system into an online application that could be accessed by prospects to build the credibility of the company’s expertise.
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Any questions?
If you’re considering managed IT services or you want to know how Support Stack can support your organisation, please send us a message outlining your business needs. Speak to a specialist on