Secure Your Peace of Mind with SupportStack’s Ransomware Protection

At SupportStack, we understand that as a business owner or IT manager in the professional services sector, your primary concern is the smooth and secure operation of your IT systems.

That’s why we offer tailored ransomware protection services that do more than just safeguard your data—they integrate seamlessly with your business operations to provide real security and real peace of mind.

protect against ransomware

How to protect against ransomware

Support Stack can provide a fully managed service to help you to protect your business against all types of viruses and malware, including ransomware.

By deploying Bitdefender to protect your systems, we can apply a Ransomware Remediation feature within Bitdefender that will automatically back up your files – such as documents, pictures, videos, or music. This will ensure all your important data is protected from being damaged or lost in the event of a ransomware attack.

Whenever ransomware is detected within your IT system, Bitdefender will block all the processes involved in the attack and automatically start the remediation process. At the same time, the user will be notified by the system. This way, you can recover the content of your entire files without having to pay any ransom demands.

How to prevent ransomware

With a managed security service from Support Stack, our security team can apply a range of techniques to ensure your business is fully protected from ransomware, so you don’t get infected in the first place.


Updated antivirus

An anti-malware solution that is constantly updated and performs active scanning.

Scheduled backups

Regular file backups in the cloud or locally so data can always be recovered in case of encryption.

Windows security

Keeping Windows OS and vulnerable software up to date with the latest security patches.

UAC enablement

User Account Control notifies a user as soon as changes are made to their PC.

Internet best practice

We can advise your team on how to stay safe online to keep your data secure.


Ad-blocking and privacy extensions to reduce malicious ads.

Anti-spam filters

Minimise the number of infected spam emails that reach your team’s inboxes.

Disable Flash

Where possible, virtualizing or completely disabling Flash.

Enable software restriction

If your computer runs Windows Professional or Server Edition.

Benefits of our ransomware protection

Bitdefender’s all-encompassing antivirus systems catch advanced threats that other solutions might miss. All components of our Bitdefender ransomware removal service are cloud-based, which eliminates any hardware maintenance costs.

“The Support Stack team delivered a professional software solution using their specialist expertise. They offer good value for money and are decent people to do business with. I would recommend them as an IT solutions supplier.”

Philip Adcock – Shopping Behaviour Xplained Ltd

“Support Stack are fantastic with the support they provide ASHL. They are always on hand and offer a very prompt service. I would highly recommend Support Stack.”

Kelly Lewis – Adviser Services Holdings Limited

“I cannot recommend John and the Support Stack team enough for the support they have given our business. Assisi Pet Care’s relationship with Support Stack started in March 2020 following the acquisition of Town and Country Petfoods, where Support Stack were providing the hardware and infrastructure support. Throughout the last number of months, we have expanded, rolled out and integrated a further 2 businesses onto the infrastructure, which has worked brilliantly.”

Will Cran – Assisi Pet Care

“Our organisation approached Support Stack in May 2020 as we urgently needed to update and modernise our current IT estate making full use of cloud services to enable efficient remote working. The team provided us with a proposal following an initial discussion, and we were delighted when they told us that the turnaround time to implement everything was 4 weeks! We would highly recommend Support Stack as they are professional and highly knowledgeable. We also took out their Support Plan where the service and response time to queries is excellent.”

Lisa Bushell – East Midlands Councils

“We have worked with Support Stack for nearly 5 years having transitioned over from our previous IT support. They have been instrumental in supporting the evolution of the IT infrastructure of HSSP Architects and its ongoing maintenance. Not only are they experts in their field, but they are also genuinely lovely people too. We would highly recommend them.”

Ros Harvey – HSSP Architects Limited