Driving efficiency with Business Process Automation

The Support Stack team is passionate about helping companies to drive operational efficiency and significantly reduce costs with our Business Process Automation and bespoke software solutions. Over the years, we’ve gained a wealth of experience in these fields, supporting clients of all sizes across many industry sectors.

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Choosing the right software solution

If you’re looking to automate your business processes and add value to your IT systems, there are three routes. The best option depends on a range of criteria, including the size and complexity of your organisation, your business requirements, and the type of business you’re running. 

Support Stack’s consultants can provide impartial advice on which approach is right for your company.

Support Stack’s bespoke software solutions

If you’re looking for bespoke software development or web app development, Support Stack can deliver faster. That’s because we already have a range of pre-built components available, along with in-depth experience covering the following areas of business process automation.

Login processes


User management

Permissions management

Client management

Product management

Workflow automation

Diary management

Automated communications

Our pre-built components can be applied to your business, which means we can deliver a tailored solution to your exact requirements at a fraction of the usual cost. A typical bespoke software application from Support Stack comprises 75% pre-built components, plus 25% tailored functionality and customisation. 

We partner with leading technology companies

“The Support Stack team delivered a professional software solution using their specialist expertise. They offer good value for money and are decent people to do business with. I would recommend them as an IT solutions supplier.”

Philip Adcock – Shopping Behaviour Xplained Ltd

“We have worked with Support Stack for nearly 5 years having transitioned over from our previous IT support. They have been instrumental in supporting the evolution of the IT infrastructure of HSSP Architects and its ongoing maintenance. Not only are they experts in their field, but they are also genuinely lovely people too. We would highly recommend them.”

Ros Harvey – HSSP Architects Limited

“Our organisation approached Support Stack in May 2020 as we urgently needed to update and modernise our current IT estate making full use of cloud services to enable efficient remote working. The team provided us with a proposal following an initial discussion, and we were delighted when they told us that the turnaround time to implement everything was 4 weeks! We would highly recommend Support Stack as they are professional and highly knowledgeable. We also took out their Support Plan where the service and response time to queries is excellent.”

Lisa Bushell – East Midlands Councils

“I cannot recommend John and the Support Stack team enough for the support they have given our business. Assisi Pet Care’s relationship with Support Stack started in March 2020 following the acquisition of Town and Country Petfoods, where Support Stack were providing the hardware and infrastructure support. Throughout the last number of months, we have expanded, rolled out and integrated a further 2 businesses onto the infrastructure, which has worked brilliantly.”

Will Cran – Assisi Pet Care

“Support Stack are fantastic with the support they provide ASHL. They are always on hand and offer a very prompt service. I would highly recommend Support Stack.”

Kelly Lewis – Adviser Services Holdings Limited

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Frequently asked questions

There is no one-cost-fits-all solution because all our clients are unique. Our goal as a bespoke software development company is to ensure you realise a return on investment in terms of increased efficiency, improved quality and lower ongoing costs. In this respect, our bespoke software solutions typically pay for themselves within one year.

All industries are different. However, the efficiency improvements made possible by new technologies are often similar across many industries. So far, we have provided bespoke software development to organisations in the following sectors, and we can adapt our solutions for any other industry. Automotive, Warehousing, Occupational Health, HR/Recruitment, Financial Services, Manufacturing, Assessment/Certification, Charities/Sports clubs, Digital Marketing, Market Research, IT Outsourcing, Online Retail

As well as providing bespoke software development and web app development for our clients, we keep ahead of the technology curve by operating our own IT infrastructure and data centre. We also build our own bespoke applications. For example, during the pandemic we built and launched a web solution to support businesses that were required to capture customer data for NHS Test and Trace.