Rolling out Microsoft 365 or Google Workspace might seem like a simple upgrade. But for many firms, the real challenge starts when those cloud tools need to work seamlessly with everything else you’ve already got in place — from legacy software to custom file systems, compliance rules, and ingrained team workflows.

This is where many firms hit a wall.

Without the right expertise, integrations get messy. Systems don’t talk to each other. Files go missing. Security gaps open up. And before you know it, your “productivity upgrade” starts causing more disruption than it solves.

That’s why integrating M365 or GWS properly isn’t a job for a generalist or a DIY approach. It’s a job for managed IT experts who understand the bigger picture — not just the platform.

Why integration often goes wrong

At Support Stack, we’ve seen first-hand how easy it is for cloud migrations to stall or go sideways when they’re not handled with care. Most professional service firms already have systems in place that have been built up over time. They’re familiar. They’re often customised. And while they may not be perfect, they work.

So when a new platform like M365 or GWS is layered on top without proper planning, problems quickly arise:

• Emails and calendars don’t sync reliably across devices
• Staff save files in multiple locations, unsure of what’s the “right” one
• Legacy databases or finance systems don’t link properly with cloud tools
• Security policies aren’t updated to cover new workflows
• Teams get frustrated and go back to old habits

The result? Wasted time, lost confidence, and a stack of new IT issues that no one was expecting.

Integration done properly means peace of mind

The good news is, this is avoidable. With the right IT partner, integrating M365 or Google Workspace into your firm’s systems can be smooth, secure, and genuinely transformative.

Here’s what proper integration should look like:

• A clear plan that maps your current systems and how the new platform will fit in
• Seamless syncing across devices, teams, and tools
• Robust security protocols applied from day one – with no gaps left open
• Staff training so your team knows how to use the tools effectively
• Ongoing support that doesn’t disappear once setup is complete

This isn’t about flicking a switch. It’s about understanding your business, your workflows, and the risks that matter to you — and making sure the tech enhances all of it.

Why managed IT makes the difference

You wouldn’t let an intern handle your client contracts or tax filings. The same principle applies to IT integration. When you work with a managed IT partner like Support Stack, you’re not just getting someone who can follow a setup wizard.

You’re getting a team that:

• Has deep experience integrating cloud platforms with professional service systems
• Understands how to protect sensitive client data and meet compliance standards
• Works to minimise downtime and disruption to your staff
• Offers fixed-cost support — no hidden fees for “extra” help if things get tricky
• Provides ongoing monitoring, training, and updates to keep everything running smoothly

We don’t just make sure M365 or GWS is installed. We make sure it works for you — in the way your business actually operates.

One less thing to worry about

If your firm is thinking about making the move to Microsoft 365 or Google Workspace — or you’ve already started and it’s not going to plan — you don’t need to figure it all out alone.

Our team specialises in taking the complexity out of IT transitions. We’ll help you get the full benefit of your cloud platform, without the usual stress or uncertainty.

Because when your tools work together, your team can too.

Let’s take the complexity out of cloud integration. Book a free consult with our expert team.